Returns & Exchanges

At Marta Fontanals, we want you to be completely satisfied with your purchase; therefore, we offer a 30-day return window for all unworn garments in their original condition. Items must be returned with all original tags attached and accompanied by the original receipt to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to avoid processing delays.

• 3.
  Ship the Parcel

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.